Monterey Health Center today announced a recent event that may have impacted the privacy of personal information relating to certain current and former patients. While Monterey Health Center is unaware of any attempted or actual misuse of personal information in relation to the event, they are providing potentially affected individuals with notice of the event, their response to it, and steps individuals may take to better protect against the possibility of identity theft and fraud, should they feel it is necessary to do so.

On August 12, 2019, Monterey Health Center became aware that its electronic medical records system became encrypted due to “ransomware” deployed by an unknown actor. Because the server that was encrypted stored patient medical records, Monterey Health Center worked quickly to (1) restore access to the patient information so they could continue to care for patients without disruption; and (2) investigate what happened and whether this incident resulted in any unauthorized access to, or theft of, patient information by the unknown actor.